Store Policy
Customer Care
At Longboyz, our commitment is to our furry friends and their humans! We are passionate about not just providing dog treats, but peace of mind. We're committed to ensuring your pups happiness and well-being, and that starts with exceptional customer care. At Longboyz, everyone is a friend!
To contact Longboyz, please visit the contact page and fill out the form attached.
Privacy & Safety
We take the privacy and security of your information very seriously. We use Wix's secure platform to protect your personal data, including any information you provide during checkout. When making a purchase, your payment information is processed securely through Wix Payments, using industry-standard encryption technology. We do not store your credit card information on our servers. If you decide the save your payment method, Wix will securely store your credit card information, only with your consent.
After purchasing Longboyz Dog Treats, you can expect an email about two weeks following your purchase. We hope to check-in with you and ask about how the ordering and shipping process, as well as how your pup and you enjoyed the product.
Wholesale Inquiries
For potential Wholesale inquires, please use the contact form!
Payment Methods
- Credit / Debit Cards
- Apple Pay
Social Media Giveaway Terms and Conditions
For all Longboyz, LLC giveaways, you must be 18+ years of age and live in the United States to enter.
Instagram and/or Facebook (Meta) is not associated, involved, or affiliated with Longboyz, LLC giveaways.
No payment or purchase is necessary to enter a Longboyz, LLC social media giveaway. Longboyz, LLC may offer opportunity for additional entries to a giveaway if an individual has made a purchase of Longboyz Dog Treats; however, a purchase is NOT required to enter or win a Longboyz, LLC giveaway.
The winner's name and/or social media handle will be posted on the social media profiles of Longboyz, LLC after the winner has been selected.
Winners of Longboyz, LLC social media giveaways will be selected at random.
In the event of unforeseen events or circumstances beyond Longboyz, LLC control, Longboyz, LLC reserves the right to cancel, terminate, modify, or suspend the giveaway competition, either in whole or in part, with or without notice.
Winners of Longboyz, LLC social media giveaways will only be asked for their name, address, and email to receive the items included in the giveaway. Winners of Longboyz, LLC social media giveaways will only be contacted via the official Longboyz social media accounts IG @longboyztreatz or FB @Longboyz Boutique, and the official email of Longboyz, LLC friends@longboyz.net.
Longboyz, LLC giveaway prizes are non-negotiable, non-transferable, and non-refundable. Longboyz, LLC does NOT offer cash alternatives for giveaway prizes. When or If a giveaway prize becomes unavailable for any reason, Longboyz, LLC reserves the right to substitute the prize for a prize of equal or higher value.
Longboyz, LLC's liability under or in connection with the giveaway or these terms and conditions shall be limited to the cost price of the giveaway prize in question.
Longboyz, LLC will not be help liable for any failure of receipt of entries. Longboyz, LLC takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
To the extent permitted by applicable law, Longboyz, LLC shall not be liable under or in connection with these terms and conditions, the giveaway or any prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant.
Longboyz, LLC giveaway prize items cannot be resold for profit of the winner/participant.